Using our Booking system
Yes it is working.
You are either
- Not entering the information correctly.
- Using an outdated browser or computer.
- Taking too long to enter your information and the browser timed out. Our website is a secure website and will only maintain a secure link for so long.
Refresh the browser page and try again.
Each reservation is for one vehicle.
Our largest vehicle is an SUV which seats 6 people. The system will not book for you if you enter more than 6 passengers.
If you have more than 6 people, you will need to make more than one booking using a maximum of 6 passengers per vehicle.
Depending on luggage requirements, we recommend 4-5 per SUV is everyone has luggage.
The person who is creating the booking should enter their name and contact information.
If you are booking for someone else, you will be prompted for the passenger name and information in the booking process.
Do not enter the name and contact information of the passenger you are booking for first if you are booking for someone else.
There are two types of service. Point to point transfers from a pickup address to a drop off address which also can include stops in between.
The default service is “Transfer”
The other type of service is “Hourly As Directed” service where the car and driver stays with you. This is for events, weddings, proms or tours. Enter your pickup address and your final destination, with the proper pickup times and end time and the system will calculate your total rate.
Type in all addresses. Use civic numbers and complete street addresses. Do not just type in a city or town. We need to know specifically where we are going and the system will not calculate the rate properly without a proper address.
Select the address from the drop down menu. Please be careful to only select the address from the drop down menu.
For Halifax airport, just type “YHZ” and select the airport in the drop down menu.
For any airport transfer to or from, the system will ask you to input your flight number.
It will automatically calculate your pickup time based on travel time and get you to the airport 90 minutes before your flight.
If for some reason you cannot find your flight then select the “can’t find flight” option.
If you want to change the time, you can do so on the next screen, just continue and click the “Edit date/time” button. Be careful to enter the time in the same format the system asks for it.
If we are picking you up at the airport. We need your flight arrival number. If you do not give it to us, we will be there at the requested time. But you will be charged wait time if the driver has to wait because your flight was delayed.
There is a notes section in the booking process. If you have extra stops, requests or information to add, enter it in the notes section.
When you input your pickup and personal information, our system will quote you. This is not a booking, it is just a quote.
If you want to book with us, then click the “BOOK NOW” or “Reserve” button on the screen or in the email we send you.
You will then be prompted for more information including credit card payment information.
You will continue to get emails asking if you want to book as a reminder if you have not booked yet. If you do not want to book, just ignore the emails. They are automated and we do not need responses from them unless you have questions.
Once you book with us your reservation confirmation has all the details and information that you require. Please read it.
Each reservation we send is very specific in instructing you how to make any changes.
Text us at 902-266-9539 and give us your reservation number and the changes you want made.
Do not call us – we often cannot answer the phone because we are busy driving.
Do not email us, we are swamped with emails and they can get missed. We don’t have time to scan the inbox over and over.
Do not leave a voicemail, we have to stop, write it down and hopefully hear you correctly.
TEXT US THE INFORMATION so we can easily copy the changes into your reservation and reconfirm them promptly.